Frequently Asked Questions

We produce 6 cat litter types: Tofu (NaturePure™), Cassava (CassavaCrisp™), Mixed (DualForce™), Crushed (Crushed™), Silica Gel (CrystalClear™), and Bentonite (RockSolid™). Each type has multiple grades and customization options.

Only Tofu cat litter and Cassava-Tofu Mixed cat litter have diameter options (1.5mm/2.0mm/3.0mm). Other cat litter types (Cassava, Crushed, Silica, Bentonite) do not have diameter options.

S/A grades have dust rate ≤0.5%, while B/C grades have dust rate ≤0.8%. S/A grades also have stricter clumping time (≤3 seconds vs. ≤5 seconds) and absorption capacity (≥3.0x vs. ≥2.5x weight).

Our MOQ starts at 5 tons for most products. For custom formulations or exclusive products, MOQ may be higher (5-10 tons). Mix-container orders are accepted to help you test the market.

Yes! We offer full private label services: custom logo, colors, packaging materials (plastic, biodegradable, box), and sizes (2.5L to 20L). Our design team can create custom artwork, or you can provide your own.

Typical lead time is 15-20 days for standard products, 20-25 days for custom formulations, and 25-30 days for complex packaging (boxes). Shipping adds another 15-20 days by sea.

We have ISO 9001, SGS, MSDS certifications. We also provide Phytosanitary Certificate and COO (Certificate of Origin) for every order. Batch-specific test reports are available upon request.

Yes! We provide free samples (you pay shipping). Samples are typically shipped within 3-5 days. We recommend testing samples before placing a large order.

We offer FOB Qingdao (you arrange shipping), CIF your port (we arrange shipping), EXW our factory (you pick up), and DDP your warehouse (door-to-door). Most B2B clients choose FOB or CIF.

We provide all necessary import/export documents: Certificate of Origin, MSDS, Test Reports, Commercial Invoice, Packing List, and Bill of Lading. These ensure smooth customs clearance in your country.